Community Question Response Skill
Turns community-question notes into public-safe response drafts with known facts, tone boundaries, and escalation cues.
Audience
Support and community teams that need public responses without inventing product behavior, promising fixes, or exposing internal details.
Platforms
OpenAI, Claude, Gemini
Detailed description
This skill helps teams organize support and CX notes into a practical community response draft that is easier to review and hand off.
It is designed for drafting and review support only, not for refund approval, policy override, root-cause certainty, or unsupported customer promises.
What is included
- Core instructions
- Reference guide
- Examples or decision aids
- README
- Setup guide
- Customization guide
- Buyer license
- Community response checklist
- Public tone prompts
Trust and delivery
- Published by Skills Junky as an in-house product.
- Account-based delivery for eligible downloads after purchase.
- Listing should stay aligned with license, compatibility, and support disclosure.