Knowledge Base Gap Finder Skill
Turns support trends and repeat questions into a knowledge-gap brief with missing article ideas, evidence, and review priorities.
Audience
Support teams that need documentation-gap analysis without overstating demand, inventing user needs, or declaring content readiness.
Platforms
OpenAI, Claude, Gemini
Detailed description
This skill helps teams organize support and CX notes into a practical knowledge gap brief that is easier to review and hand off.
It is designed for drafting and review support only, not for refund approval, policy override, root-cause certainty, or unsupported customer promises.
What is included
- Core instructions
- Reference guide
- Examples or decision aids
- README
- Setup guide
- Customization guide
- Buyer license
- Knowledge base gap checklist
- Repeat issue prompts
Trust and delivery
- Published by Skills Junky as an in-house product.
- Account-based delivery for eligible downloads after purchase.
- Listing should stay aligned with license, compatibility, and support disclosure.