Support Macro Rewrite Skill
Turns rough or outdated support macros into cleaner draft macros with tone, policy, and escalation boundaries preserved.
Audience
Support teams that need better macros without inventing policy, promising outcomes, or removing necessary review steps.
Platforms
OpenAI, Claude, Gemini
Detailed description
This skill helps teams organize support and CX notes into a practical support macro draft that is easier to review and hand off.
It is designed for drafting and review support only, not for refund approval, policy override, root-cause certainty, or unsupported customer promises.
What is included
- Core instructions
- Reference guide
- Examples or decision aids
- README
- Setup guide
- Customization guide
- Buyer license
- Macro quality checklist
- Tone and policy prompts
Trust and delivery
- Published by Skills Junky as an in-house product.
- Account-based delivery for eligible downloads after purchase.
- Listing should stay aligned with license, compatibility, and support disclosure.